Have you installed any customization with the game, e.g. What do you expect to see? Before the recently new update, they are all be fine. What happens when the bug occurs? After the recently new update, the sims's skin(have CC skin) will be glow and shine like a plastic.I will upload the picture and you can see what I said. Steps: How can we find the bug ourselves? During playing the game and use the CC skin.
What expansions, game packs, and stuff packs do you have installed? Except Toddler Stuff and Kids room stuff, I have installed them all. What is your current game version number? sims4 How often does the bug occur? Every time (100%) Which language are you playing the game in? 中文(繁體) Information, Guides and Announcements for the EA app.